Thank you for choosing GriffinCapture! We strive to ensure a smooth and efficient shipping experience for our customers. Please read our shipping policy carefully to understand our procedures and options.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. The available methods will be displayed at checkout based on your location.
2. Shipping Rates
Shipping rates are calculated based on the selected shipping method and the total weight of your order. Any applicable shipping charges will be displayed at checkout before you complete your purchase.
3. Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be extended. You will receive a notification once your order has shipped.
4. Delivery Time
Estimated delivery times vary depending on your location and the selected shipping method. Please note that these are estimates and may be affected by external factors such as weather conditions, holidays, or carrier delays.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s website.
6. International Shipping
We offer international shipping to select countries. International shipping rates and delivery times may vary based on your location. Please note that customs fees, taxes, or duties may apply and are the responsibility of the customer.
7. Issues with Delivery
If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team. We will work with you and the carrier to resolve the issue.
8. Returns and Exchanges
For information about returns and exchanges, please refer to our Return Policy.
